Licks of approval

Scout

Scout IMG_5536

Thank you Mr Monty for inspiring your team to deliver such an amazing service. I really don’t know what I would do without Graham and Elaine, they have done so much for Scout and I.

I was going away and didn’t want to put my little boy Scout into a cattery. The team came round to meet me and really wanted to understand the service I needed and most importantly Scout’s personality. Scout is very shy but immediately he felt so comfortable in their company. I knew instantly I was making the right decision trusting them with his care.

I’m probably a slightly different client from most as the nature of my work takes me away a lot and we have worked together to create a weekly routine that works for Scout and Graham! I love coming home not only to such a happy cat but also to the hilarious notes I will find. They have been so flexible with me and if I need a visit last minute they are so accommodating. I get little reassuring texts when I’m away to tell me what is going on.

Most recently we trialed Monty Cam to see if it was Scout or a different cat that was leaving me lots of beautifully arranged dead vermin! Sadly the camera does not lie and it was Scout but it was invaluable to give me peace of mind. I was then able to make some adjustments to stop the problem.

If you are reading this or any of the other licks of approval please don’t hesitate to take advantage of their wonderful service. I have used this service for a year and a half and I couldn’t be happier but more importantly neither could Scout. Thank you for all you do.

Kristine 

Gertie

Gertie    Gertie2

Mr Monty’s fuss and feed has been a life saver! We were very nervous at first as we had never used a cat sitter before, but when Elaine and Graham came over and introduced themselves we knew that Gertrude would be very well looked after.

They spent lots of time getting to know us and more importantly – Gertie. It was important for us to feel that Gertie would be comfortable having visitors whilst we were away as she is a house cat and can be quite shy.

But, from the daily log sheets Elaine and Graham completed during their visits, Gertie clearly grew to like them as much as she likes us!

We didn’t need to think twice about contacting them again for more services, and again they were very flexible and met our requirements.

We also love the approach Elaine and Graham use when contacting Gertie via Monty. Very, very sweet and funny! Thank you!!

Lucy and Tim

Gina

Gina

During the last Christmas holiday, I needed someone to look after my Gina for a couple of weeks. I didn’t want to put her in a cattery because she had only recently arrived in Surbiton after a long journey from Italy, travelling through France, and was just getting used to her new home.

I found a card for Mr Monty’s Fuss and feed in a café in Surbiton and arranged to meet Graham and Elaine. I was really impressed with their professionalism. While I was away, they kept me updated about Gina by text.

I felt like I’d made the right choice for Gina and I would definitely recommend their service. I will contact them anytime I have to leave my Gina for a while.
Stefania 

Florence and Nelson

Nelson and Florence

Elaine and Graham have given us such freedom and peace of mind. It has meant the world to us, knowing we can go away for a night or a longer holiday and have someone we trust, and who our cats adore, to go into our home and keep them fed and happy in their own environment.

We always return to two very happy cats and some rather amusing reading as we peruse the daily diary they keep for us. We would recommend them and their service to anyone and everyone who has a cat. And we know if Florence and Nelson could they would too!

Gemma and Jonny

Piglet and Tigger and Ronnie the rat!

When we planned to go away for four days I didn’t want to put my cats in the cattery again as we had only recently been away and I didn’t think it was fair.

I remembered the card that had been posted through my door for Mr Monty’s Fuss and Feed and thought I’d give them a try.

Graham and Elaine arranged to come for a quick meeting to get to know me, Piglet and Tigger. I found their professionalism and enthusiasm totally reassuring. I also asked if they could feed my daughter’s rat – Ronnie – which didn’t seem to put them off!

They assured me I’d be kept informed while I was away and I received short texts just to let me know everything was alright.

The fact they were visiting my home twice a day made me feel confident that my house was safe. I also arranged for them to water my plants on one of the days.

We came home to entertaining written reports about their visits, as well as happy pets with none of the resentment they clearly display when they are sent away from home.

I was very pleased with this great service and will definitely be using them again.
Shelley

 Pip, Dolly, and Jeffy

Dolly

Dolly

Jeffy

Jeffy

 

Pip

Pip

A big thank-you for looking after Pip, Dolly and Jeffy. They are always very happy when we return, no sulking or moodiness, which makes us feel not too bad for going and leaving them!

It’s always nice to read the observation sheet – all very professional – excellent. We’re more than happy to recommend your services.
Fiona and Nigel

Derek

Derek

Elaine and Graham are the captains of the cat caring world.

Not only does their service help the owners but our cat Derek loves the additional care and attention he receives.

This is definitely a case of the full Monty!
Dave  – Derek’s Dad

 

Daisy and Bo

Daisy

Daisy

Bo

Bo

Elaine and Graham do a superb job looking after our two cats while we are away – not only giving them all the fuss and food they need but also detailed handover notes and thoughtful touches such as leaving us some milk for our return.

They treat our home with respect and it’s comforting to know that curtains are being drawn etc in our absence.  The cats are perfectly happy with their creature comforts around them, far better than having to use a cattery.

I can highly recommend and will be using their services again!
Claire 

 

Bruce and Willis 

Willis

Willis

Bruce

Bruce

Thank you, Graham, Elaine and Monty!! Such a great service from beginning to end:  getting know our boys and their individual needs beforehand, lovely touches like texts to let us know how they were getting on, and the comprehensive feedback sheet on our return, is great.

Our boys seem much happier than previous times when we had put them in kennels! Even our shy boy, Bruce, comes in for a fuss with you :)
Kay

Leonard

LeonardMy family and I used Mr Monty’s Fuss and Feed service over our recent summer holiday, and we are very happy to recommend Graham and Elaine’s business to the people of Surbiton!

The duo behind Mr Monty are clearly passionate about cats and I knew Leonard was going to be in very safe hands from the outset. They work in close partnership with owners to ensure they cater to the whims of every cat they care for and we loved the daily information sheet they provided about Leonard and his adventures.

They were more than happy to receive our calls to check up on Leonard and we were delighted to be sent photos of our kitten who clearly loved their company and all attention he was given.

When it comes to caring for kittens and cats Graham and Elaine go above and beyond – we can’t recommend them highly enough!
Amy 

Felix

Felix

Felix

Having dabbled with catteries, we were delighted to discover Mr Monty’s Fuss and Feed cat sitting service. Our cat Felix is such a home boy – it’s so great to be able to go away and know he’s being well cared for in his home environment.

They follow his meal requirements and lavish him with cuddles and play – in fact as he shares his home with two little boys I think he rather enjoys the holiday too now!

Elaine and Graham are lovely, trustworthy people and cat devotees. I’d recommend them to anyone looking for a cat sitting service with a bit of a difference.
Lyndsey

Alfie and Archie

IMG_3575

So relieved I found Mr Monty and his Staff. Thank you so much for such a wonderful, reassuring, professional service. Would recommend it to anyone.
Annie

Crick and Watson
I have never put my two cats into a cattery – I just cannot bear the thought! So I was very pleased when Graham and Elaine set up this business and I am utterly thrilled with the results!

When they came to discuss my pets’ needs they went through things I hadn’t thought of like checking for any medication and whether they are likely to see the cats, what’s normal behaviour for them and what isn’t.

I know when my cats have not been fed or looked after properly – I get the cold shoulder when I arrive home. But Crick and Watson are always very happy and waiting for me as usual when they’ve been looked after by Mr Monty’s Fuss and Feed. Indeed they have the audacity to look like they’ve had a much better time with Elaine and Graham than with me

I had a full report of waiting for me on what was eaten, how long they had spent there, which cat(s) they had seen each day etc. I am so impressed not just by their clear love of all animals (which if you know G and E goes without saying – they are really quite pathetic on that front) but the total professionalism they have shown. I cannot imagine leaving my babies to anyone else but them now!

So well done Monty for training them and getting them up to this incredibly high standard – your work is done!
Jules